Empowering businesses to meet the highest standards in food safety, quality, and compliance 

Customized Business Solutions (CBS) for food safety and compliance 

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About Customized Business Solutions

SGS’s Customized Business Solutions (CBS) deliver robust, tailor-made audits and risk management services designed to meet the specific needs of food manufacturers, suppliers, catering services, and quick-service restaurants (QSRs). With a team of certified auditors and a digital portal for real-time tracking, CBS helps businesses across the supply chain ensure regulatory compliance, enhance product safety, and optimize operational efficiency. Discover how CBS empowers your business to build trust, minimize risks, and protect your brand reputation.

Enhanced food safety

Gain confidence with robust assessments that prioritize food safety, quality, and legality, safeguarding consumers and maintaining compliance.

Regulatory compliance assurance

Stay compliant with industry and regulatory standards, minimizing risks of non-compliance and avoiding potential penalties.

Improved supply chain transparency

Ensure visibility across your supply chain, from suppliers to distribution, reducing risk and reinforcing trust in your processes.

Optimized supplier performance

Drive continuous improvement with tailored audits that enhance supplier reliability, operational efficiency, and overall product quality.

Benefits

Competitive advantages

Proactive risk mitigation

CBS helps reduce instances of product recalls, complaints, and rejections, providing a more stable, trustworthy supply chain.

Increased customer satisfaction and retention

By ensuring high product standards, CBS aids in building long-term customer loyalty and opens up new business opportunities.

Data-driven insights for continuous improvement

Track trends and review results with our digital tools, allowing you to continuously improve and optimize operations.

Qualified, experienced auditors

CBS audits are conducted by GFSI-certified and experienced auditors who understand the intricacies of food safety and quality regulations.

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Interested in SGS services? Please fill in the form below to send your enquiry to our team.

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Production facility audit (2nd party audit)

 Ensuring compliance with food safety standards 


SGS conducts comprehensive assessments of production facilities to confirm alignment with key requirements in food safety, quality, legality, authenticity, product security, and food defense. These audits verify that your processes meet industry standards, strengthen food safety protocols, and enhance overall product quality. 

Customized audits for catering and QSRs

Tailored solutions for quick-service restaurants and catering sectors


SGS’s customized audits focus on the specific hygiene and safety needs of the catering and QSR sectors, assessing compliance with consumer health and safety standards. This ensures that food served meets stringent quality and safety parameters to protect consumer well-being. 

Supply chain risk management audit

Complete supply chain assessment for risk minimization


Through customized supplier and vendor audits, SGS evaluates the entire supply chain based on the criteria defined by the client, covering quality, food safety, legality, and authenticity requirements. This service enhances supply chain transparency and secures compliance across all supplier tiers. 

FSSAI/Regulatory compliance audit

Achieve full compliance with FSSAI standards

Ensuring compliance with FSSAI standards

This service is mandatory for high-risk FBOs and ensures full compliance with FSSAI requirements through regular third-party audits using approved checklists.

Applicable to high-risk sites such as:

  • Dairy facilities
  • Slaughterhouses
  • Meat, poultry, eggs, and fish processing units
  • Bakeries, edible oil, food additives, and nutraceuticals
  • Ready-to-Eat (RTE) and Ready-to-Cook (RTC) products
  • Packaged drinking water and mineral water units
  • Food catering services

These audits help maintain food safety, product quality, and regulatory adherence while reducing compliance risks.

Eat Right Campus (ERC) program audits

Promoting safe and healthy food in institutional settings

Aligned with FSSAI’s Eat Right Campus initiative, SGS audits help campuses adopt sustainable, safe, and healthy food practices.

Applicable to:

  • Universities
  • Institutions
  • Colleges
  • Workplaces
  • Hospitals
  • Tea estates etc

The certification process includes pre-audits, FOSTAC training, and final audits, leading to a two-year certification for campuses.

Customized checklist development

Tailored checklists for precise audit requirements

SGS collabrates closely with clients to design audit checklists that match specific criteria, goals, and customer needs. This approach ensures audits are highly relevant, delivering precise assessments that support regulatory compliance and operational excellence.

Access scheduling, reporting, and data analysis instantly.

Digital dashboard for real-time insights

GFSI-qualified auditors ensure top-quality assessments.

Certified expert auditors

Prioritize high-risk suppliers for improved compliance.

Targeted high-risk area focus

Customized to meet client-specific needs and standards.

Tailored checklists for precise audits

Key deliverables

Why choose SGS?

SGS India stands at the forefront of food safety and compliance solutions, offering in-depth industry expertise and innovative tools to protect your business. Our CBS services are delivered with integrity, precision, and a customer-centric approach, ensuring that every audit aligns with your strategic goals. With a dedicated digital platform for managing audits and GFSI-qualified auditors, SGS India provides unmatched support in maintaining food safety and regulatory compliance. Partnering with SGS means gaining a trusted ally committed to helping you navigate complex industry regulations, safeguard brand reputation, and achieve excellence in food safety.

Services we offer

Send us an enquirySend us an enquiry

Strengthen food safety and quality with tailored audits.

Request an audit

Promote healthier food choices with Eat right Campus (ERC) audits

Certify your Campus

Stay compliant with trusted FSSAI-approved audits for high-risk Food Business Operators (FBOs)

Achieve compliance now

Empowering businesses with tailored audit solutions

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Exclusive Webinar: Master food safety with SGS Customized Solutions